AI speed-to-lead for WordPress
The moment someone submits a form on your site, an AI agent calls them, asks your qualifying questions, and emails your sales team the transcript and summary — and on Pro, it books the meeting on your calendar before the call ends.
Works with Contact Form 7 · WPForms · Gravity Forms · Elementor · Ninja Forms · Fluent Forms
Hi Jane, this is the AI assistant for Meridian Roofing. You just asked for a quote on our site — do you have a quick minute?
Oh — that was fast. Sure.
Great. Is this a repair or a full replacement, and do you have a rough budget in mind?
Full replacement. Somewhere around eight to ten thousand.
Perfect. Mike has Tuesday at 3 PM open for an on-site estimate — should I book it?
How it works
No code, no CRM migration. Install the plugin, and a five-minute setup wizard walks you through the rest — one account manages every site you run.
Upload the plugin to WordPress, enter your email, and your site pairs with HearBack in one click. Each website becomes an App in your account — add an App per site, one shared wallet across all of them.
Add a DNS record to prove you own your domain — no App can place a call until it's verified, which keeps fraudsters out. Then top up your prepaid wallet (multiples of $10, $30 minimum). The shared HearBack number is free; a dedicated US or UK number is optional.
Tell your AI agent what you sell and which questions qualify a lead. Connect Google Calendar or Cal.com (Pro) if you want it booking meetings.
From then on, each form submission triggers a call within about a minute. Summaries land in your inbox and in wp-admin.
Features
HearBack does the unglamorous part of sales — calling fast, asking the same questions every time, and writing everything down.
Each site you run becomes an App with its own brand, AI agent, and forms — all inside one HearBack account, all drawing on one shared wallet.
Start free on the shared HearBack caller number, or add a dedicated US or UK number ($2.30/mo) that lifts answer rates, puts your brand on caller ID, and gives leads a number to call you back on.
The agent introduces itself as an AI on every call, only dials between 8 am and 9 pm in the lead's local time, and honors opt-outs instantly — “don't call me again” works mid-call.
Connected to Google Calendar or Cal.com, the agent checks your real availability and locks in a slot while the lead is still on the line.
On Pro, the AI picks up inbound calls to your number and handles them like the leads they are. On Free, callers hear a courtesy message and you get an instant “your lead called back” email.
When a lead is ready to talk numbers, the agent hands the live call to you or your sales team mid-conversation — a warm transfer, not a “we'll call you back”.
Every call gets a full transcript, the lead's extracted answers, and a plain-English summary — right in your WordPress dashboard, with the summary emailed to your sales team too.
Voicemail, no answer, out of credit, missing consent — whatever stops a call, your team still gets an email so a human can follow up.
Before an App can place a single call, you prove you own the website with a DNS record. It keeps fraudsters from calling on someone else's behalf — and means every HearBack call traces to a verified business.
Plans & pricing
Both plans run on the same prepaid wallet, shared across every App on your account. You pay plan fees (if any) plus the minutes you actually use.
$0/mo
$10/mo
Both plans pay the same usage rates. A typical qualified call runs two to three minutes — under a dollar, all in.
HearBack is prepaid: top up your wallet in multiples of $10 (minimum $30) — by bank transfer during the pilot. If your balance drops below $5, calling pauses until you top up; you'll get an email and an AI voice-call warning before that happens. Want out? Full refund of your remaining balance anytime, minus a $5 handling fee. Manage your account at app.hearback.in — the portal is coming online now.
Download the pluginFAQ
Yes. HearBack only calls leads who checked a consent box on your form (for example, “I agree to receive a call from an AI assistant about my inquiry”). Submissions without consent are recorded but never dialed.
As the site owner, you're responsible for telemarketing rules that apply to you, such as TCPA in the United States. The setup wizard shows you how to add a compliant consent checkbox to each form.
During the pilot, dedicated numbers are available in the US & UK. The agent can call leads in any country where outbound calling is permitted — international minutes are simply billed at their per-minute rate from your wallet.
The agent detects voicemail and leaves a short message, then retries on a smart schedule — about 15 minutes later, then 2 hours, then the next day — always inside the lead's local calling hours.
If every attempt is exhausted, your team gets an email with the lead's details so a human can pick it up. Nothing disappears quietly.
HearBack processes the lead's name, phone number, and form answers solely to place and document the call. Calls are transcribed, and transcripts are visible only to you.
You can erase a lead's personal data by phone number at any time, and we support that as a one-request deletion. Details are in our privacy policy.
Every call produces a full written transcript plus a summary and the lead's extracted answers, all in the HearBack screens inside wp-admin. Completed calls are also summarized by email to your sales team, so you rarely need to dig.
No. HearBack hooks in after your form plugin finishes its own processing and hands the lead off in the background with a strict timeout. If our service is ever unreachable, your visitor's submission still goes through exactly as before, and the plugin retries the hand-off automatically.
An App is one website connected to your HearBack account, with its own brand, AI agent, qualification questions, and form integrations. You can add as many Apps as you like on either plan — Pro includes 3 in the monthly fee, then $5/mo per extra App — and every App draws from the same shared prepaid wallet.
The shared HearBack number is free, but it's used by multiple HearBack businesses, so it carries no branding of yours. A dedicated US or UK number ($2.30/mo) improves answer rates, puts your business on caller ID, and gives leads a number they can call you back on.
When a lead does call back: on Pro, the AI answers; on Free, the caller hears a courtesy message and you get an instant email.
Yes — upgrade or downgrade anytime. Pro features (mid-call booking, inbound answering, transfer to a human) switch on or off immediately; your wallet balance and usage rates are unaffected.
You can request a full refund of your remaining wallet balance at any time, minus a $5 handling fee. Credits issued as goodwill or promotions are not refundable.
Top-ups start at $30, then any multiple of $10 — by bank transfer during the pilot. If your balance drops below $5, calling pauses until you top up; we warn you first by email and with an AI voice call.
Get started
Manage your account at app.hearback.in — the portal is coming online now.